• tillyhumphreys

Partner Funds Support Executive - Crowdfunder 

Updated: Jul 6



Crowdfunder, we are a highly commercial operation, but it’s also a caring one. We recognise that when an employee walks into the office at the start of a working day, they don’t suddenly take leave of their families, their responsibilities, passions, and hobbies. So, don’t expect a stuffy, corporate environment.

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Working on the partner side of the business you'll support the partner account team to ensure that projects are matched with the relevant partner funds they need to make their crowdfund successful and fund distribution targets are met.​

Crowdfunder has a relatively small and highly effective team to support a rapidly growing business in a fast-changing environment. This is an opportunity to be part of a team that is both partner and project-owner centric. We want to continue to deliver a focus on partner success but need to scale the team to be able to respond to the opportunity at hand.

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As an important part of the partnerships team you would get experience working with friendly and focused individuals that aim to continue the success of our business and maintain a focus on the partner base in a rapidly changing environment.

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Responsibilities

  • Identify and support potential projects on the Crowdfunder platform, eligible for partner funds

  • Work closely with the campaigns team to identify opportunities for multiple match funding

  • Ensure extra funds are released within a reasonable timeframe

  • Work closely with volunteer groups to identify potential projects locally

  • To ensure your partner funds are supporting key projects

  • Reporting on applications numbers across all funds

  • Setting up pledges and pledging as needed

  • Work with the team to make clear the extra funding offer on the platform, e.g. updating guides

  • Testing extra funding works correctly with new platform releases

  • Increase extra funding visibility

  • Understanding of the remit of funds

  • Work collaboratively with internal team and sales to design client delivery plan

  • Liaise with partner and third party escrow services to set up and manage partner wallet

  • Prospect targeting (based on heat map/existing targets)

  • Support account managers with existing partner requests e.g. organising reports

  • Regular account management progress calls

  • Coordinating partner/external reporting and project case studies

  • Liaise with internal Crowdfunder team to deliver partner campaign

  • Progress applications for second tier funds

  • Recording actions/requirements

  • Upselling products

  • General administrative duties

Qualifications and Experiences

  • Strong interpersonal and presentation skills

  • Excellent written and verbal communication skills

  • Good administration and IT skills

  • Ability to prioritise and multitask

  • Comfortable dealing with clients in person and on the phone

  • Confident use of remote communication tools, e.g. Microsoft teams

  • Proven understanding of client care

  • Ability to relate to a wide range of people at all levels

  • Ability to work well independently and manage time effectively

  • Proven numeracy ability

  • Good problem solving skills

Location - flexible, it may be based on one of our offices in Bridport, Brighton, Newquay or London, or home based.


If you're interested in this position, please reach out to Crowdfunder via email to jobs@crowdfunder.co.uk with an up to date CV and a cover letter detailing why you believe you are the right candidate to join our team based in Cornwall.


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