Website Terms & Conditions

This website is owned and operated by to the Small Charities Coalition. References to “we”, “us”, “you” or “our” in these Terms and Conditions are references to the Small Charities Coalition,  a company limited by guarantee registered in England and Wales, registered company number: 06462220; and a charity registered in England and Wales, registered charity number: 1122297.

You may not alter this website in any way or post onto or transmit to this website any material containing software viruses or files which may damage or disrupt the good working order of computer or telecommunications equipment.

1. Copyright

1.1   The materials contained on this site are either the copyright of individual contributors or of the Small Charities Coalition and may be subject to other intellectual property rights.

2. Use of this website

2.1   The following acts are prohibited in respect of this website and any of the content featured on it:

• Any rental leasing or lending of any material obtained or derived from the website;

• Reproduction, including without limitation the extraction and/or storage in any retrieval system or inclusion in any other computer program or work, without the prior consent of the Small Charities Coalition. If you wish to reproduce any content, you must contact us and we may charge a fee.  Please contact [email protected] who will be able to advise accordingly.

• Altering, transforming or building upon any content contained in this website.

• All copyrights and trade mark notices, marks, disclaimers and other such elements must be preserved and upheld at all times.

 

3. Links to third party sites

3.1   This website may contain links to websites operated by third parties. The operation of these websites is outside the Small Charities Coalition’s control and you proceed at your own risk. We do not endorse or sponsor, and are not liable for the products, services or content you access through any linked site.

 

4. Data protection

4.1   We will collect, use, store and disclose your personal details in accordance with our Privacy Policy.

5. General

5.1   If any part of these terms and conditions are not enforceable, this will not affect the enforceability of any other part.

5.2   These terms and conditions are governed by English Law and all disputes will be submitted to the nonexclusive jurisdiction of the English Courts.

Privacy Statement

Preservation of your privacy is important to the Small Charities Coalition and we are committed to letting you know how we use your personal information and to making only responsible use of your data.

References to “we”, “us”, “you” or “our” in this privacy statement are references to the Small Charities Coalition, a company limited by guarantee registered in England and Wales, registered company number: 06462220; and a charity registered in England and Wales, registered charity number: 1122297.

This statement relates to the various contact types associated with the Small Charities Coalition, including members, individual contacts of members, supporters, mentors and mentees.

1. What personal data we collect

The Small Charities Coalition is a membership organisation and as a result, we collect details about your charity when it registers as a member. In addition, we also ask for some basic personal information from you as an individual, in the following situations:

  • As the contact of the small charity you are registering as a member.

  • If you sign up as a supporter of the Small Charities Coalition.

  • If you sign up to become a mentor for the Small Charities Coalition.

This information will include your full name, job title, email address and phone number. We also may ask for some non-personal data (e.g. how you heard about the Small Charities Coalition or the services you are interested in).

You are responsible for making sure you give us accurate and up to date information. If you provide information on behalf of another person, you will need to tell them how to find this privacy statement and make sure they agree to us using their information for the purposes set out in it.

We will also collect personal data when you access the services we offer. Depending on the service you use, the way we collect data is including but not limited to the following:

  • Downloadable resources – name and email address.

  • Support line – name, email address, organisation, job title and query details.

  • Event sign up – name, email address, job title, organisation, location, photograph consent for all events and payment details for paid events only.

  • Mentee sign-up – name, email address, job title, organisation and query details.

  • Online feedback or research surveys – name, organisation and email address.

In all instances where we collect the data from individuals it’s in order to deliver our charitable services.

2. How we use your personal data

We use your personal information to manage your membership account on our customer relationship management system and/or to provide the services you have requested from us. We never share your information with third parties, unless it is necessary to deliver the service you have requested from us. Primary examples of this include, but are not limited, to:

Sharing data with our event venues for security and safety purposes, or to ensure our accessibility obligations are met.

  • Sharing data with our external event staff or volunteers, including our trainers.

  • Sharing data with your mentor if you have signed up for the mentoring programme.

  • Sharing your data with an expert referral partner if you have contacted our support line.

We never share your information with third parties for marketing purposes without asking for specific, unambiguous consent. For example, some of our events are delivered alongside a relevant partner (e.g. community voluntary service organisations). On some occasions, we might ask you if we can share those details with the partner. This will be very clear on the event sign up form. If in any case, this consent is not received then your data will not be shared.

From time-to-time, we may use your feedback and attribute it to you (e.g. by quoting a name and organisation alongside the feedback). We take this information from the surveys you are asked to complete and we do so to talk about our services publicly or demonstrate the impact of the charity to key stakeholders e.g. funders. We never share your information without asking for specific, unambiguous consent. This will be very clear on the relevant forms you complete. If in any case, this consent is not received then your data will not be shared.

3. Member communications

As a member of the Small Charities Coalition, you will receive regular, relevant communications from us (e.g. a monthly digest and an events bulletin). Signing up as a member, supporter or mentor includes automatic subscription to these communication channels. From time to time, we may also contact you to ask you to engage with various campaigns we run on behalf of small charities.

You have the right to withdraw your consent from receiving our communications at any time. For more information, see section 4 below. You can unsubscribe from communication channels without affecting your membership status with the Small Charities Coalition.

 

4. Your rights to be informed

 

To update your data

If you wish to access or rectify personal data that has been collected (see section 1 for examples) or if you wish to receive any personal data we hold on you, please contact [email protected] and we will respond to your request within one calendar month.

To delete your data

If you wish to have your data removed entirely from our records, please contact [email protected] and we will respond to your request within one calendar month.

Please note that for legal reasons we are required to keep financial/transactional records for a minimum period of six years from the end of the financial year in which the transaction was made.

To move your data

If you wish to have your data transferred from the Small Charities Coalition to another organisation, please contact [email protected] and we will respond to your request within one calendar month.

 

To withdraw your consent

If you wish to withdraw your consent from receiving our email communications, this can be done by clicking ‘update your preferences’ or ‘unsubscribe’ at the bottom of an email you receive from us.

Please note that this does not apply to emails sent by the Small Charities Coalition services team which relate directly to the service you have requested or purchased, these emails may not have an unsubscribe function. However you can reply to these emails at any time with any concern or questions about your personal data.

 

To object to, or restrict data processing

If you object to the processing of your personal data, or wish to restrict the way in which it is processed by us, please contact [email protected] and we will respond as soon as possible. Please note that this may affect our ability to deliver our services to you.

 

5. How long we retain your data

We retain your personal data for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation, typically 6 years). In addition, personal data may be securely archived with restricted access (and other appropriate safeguards) where there is a need to continue to retain it.

We will ask you on a regular basis to update your membership details with the Small Charities Coalition.

Financial records, including those of event payments and refunds, will be retained for a minimum period of six years from the end of the financial year in which the booking was made in order to comply with statutory obligations.

 

6. Questions or complaints

If you have questions or a complaint about the way your personal data has been processed by the Small Charities Coalition, please email [email protected] and we will look in to this for you as a matter of priority.

If you wish to take your complaint further, you can contact the Information Commissioner’s Office (ICO), which is the independent regulatory authority who exist to uphold information rights in the UK. For more information, visit their website or call their helpline on 0303 123 1113.

7. Changes to our privacy statement

Updates to this privacy statement will appear on this website. This privacy statement was last updated on 28/02/2019.

 
 

Cookie Use Policy

 

1. What are cookies

  • A cookie is a small piece of data or message that is sent from a website’s server to your web browser and is then stored on your hard drive. They’re generally used to improve your user experience by – for example – remembering what’s in your online shopping basket or keeping you logged in on a website as you navigate from one page to another. Cookies can’t read data off your hard drive or other cookie files, and do not damage your system.

 

2. How we use cookies

2.1   First party cookies

  • The only first party cookies we use allow Google Analytics to monitor the performance of our website. Soon we will use cookies to store login information and remember preferences so you may want to check what these cookies are when this happen.

  • A list of the first party cookies we use can be found here.


2.2   Third party cookies

  • We only use essential third party cookies to process – for example – your membership registration or process a payment you have made. Without them you would simply lose information from one page to the next.

  • We also use social media (e.g. Twitter, Facebook, YouTube) and their buttons to connect with/to their websites, so read their cookie use policy to check what information they’re collecting on you too.

  • A list of the third party cookies we use can be found here.

2.3   Email marketing

  • Our email marketing (which includes some but not all member communications) may be trackable at an individual level, allowing us to determine, for example, opens and link clicks. This information is generally used to help assess the effectiveness of communications so that – for example – we can send you more of what you like.

 

3. How to change your cookies

3.1   First party

  • Your web browser settings allow you to refuse any cookie or to alert you to when a cookie is being sent. They also allow you to control cookies stored on your hard drive.

3.2   Third party

  • The above applies but as mentioned before the only third party cookies we use are essential to complete certain tasks, therefore if you disable them, the thing you’re trying to do won’t work. If this happens call us on 0207 391 4812 and we’ll do what needs doing over the phone, therefore avoiding cookies altogether.

3.3   Email marketing

  • Again these are pretty essential so if you wish to disable tracking then please unsubscribe from our mailing list. This can be done by either unsubscribing at the bottom of your most recent email sent from us, or by calling us on 0207 931 4812, but please note, unsubscribing from ANY SCC communication will prevent any future communications being sent to that email address.

4. What cookies we use

Please note: if you change your cookie settings, some of the features on our site may not work as well as we intend.

4.1   First party cookies

4.2   Third party cookies

Contact Us

0300 466 8011

info@smallcharities.org.uk

CAN Mezzanine 

49-51 East Road,

London, N1 6AH  

Help Desk

0300 466 2012

support@smallcharities.org.uk

Press Enquiries

07812 487 629 / 07812 496  904

press@smallcharities.org.uk

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Small Charities Coalition is a company limited by guarantee registered in England and Wales; registered company number: 06462220;
and a charity registered in England and Wales, registered charity number: 1122297